Mail Order Return and Exchange Policy

Please send all Mail Order Returns to:

Up South
6628 Main Street, Gloucester, Virginia 23061

RETURN POLICY:

Return Policy:

- Refunds within 14 days with receipt
- Store credit only without receipt
- No returns on clearance merchandise

Original shipping charges are not eligible for refund on orders that were shipped correctly.

Refunds on returns will only be applied to the original form of payment with the shipping and handling fee deducted from the credit total.

EXCHANGE POLICY:

Exchanges must be made in the store.

GIFT CARDS:

All sales of gift cards are final and are not eligible for returns.